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Can't install and uninstall game
Topic Started: May 10 2018, 11:30 AM (180 Views)
Posted Image MichaelSmith

Hi,

I've been getting USER_PROFILE error for at least a month now after I tried to unistall the game trying to fix a different problem (I honestly can't remember what it was at this point). I was getting it whenever I tried to uinstall using either the uninstaller of program files. After that I couldnt run the game at all, and when I tried the refresher it would say it successfully updated but when I clicked play nothing would happen. So I tried delting all files as recommended and reinstalling, but I'm still getting the error. When I run the installer I get the message "The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personal for assistance. I checked Windows Installer and it's fine?

Please help.

I didn't find the right solution from the Internet.

References:-
https://bit.ly/2jKy4QX
Explainer Video Production studio

Thanks
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